Orders are usually shipped the next business day from our Kansas City location after order payment has been received. If for any reason your shipment is delayed you will be notified via email. In most cases we ship via United Parcel Service but may also use the United States Postal Service.
Our shipping rates are based on the total purchase price and are as follows:
UPS Standard Ground (3-7 business days)
Up to $29.99 shipping and handling = $8.95
Up to $49.99 shipping and handling = $9.95
Up to $74.99 shipping and handling = $10.95
$75 and above shipping and handling =12%
Some oversize and heavy items will have an additional freight charge that will be added at checkout.
Should you need an item sent by Next Day or 2nd Day shipping, please call us at (877) 445-8733 for a price quote. Oversize items cannot be sent by expedited shipping methods.
If you have any questions about your order or our website, please contact us for help. We are available Monday to Saturday: 10 am – 6 pm CST, at (877) 445-8733 or email us anytime at firstname.lastname@example.org.
We want you to be happy with your purchase. We have a 14-day money-back guarantee on all items returned in new and unused condition. Although you are responsible for shipping costs both ways on returned items, we will gladly refund the purchase amount. Shipping costs on returned items shipped at our expense will be refunded less the original shipping charges. If the return is due to an error by The Learning Tree, we will also refund shipping charges. Your return/credit to your credit card will be processed within 7 to 10 business days of our receipt of the item.
To receive a refund, wrap the package securely, in the original packing if possible. Please include your name, address, and phone number along with the original receipt and reason for the return. For your protection, please ship your package via an insured, traceable carrier.
Mail returns to:
The Learning Tree
4004 West 83rd St
Prairie Village KS 66208
Attn: Returns Dept.
We will place a credit on your credit card (minus shipping charges) once we receive your package. Refunds will be made to the original credit card used for the transaction. Gift-wrap charges are non-refundable.
Please remember: All items must be in their new, unused condition and returned in original packaging along with any manuals and registration cards.